Thibaut Charprenet

-Leading the Design side of the "Learn" stream, which encompasses everything related to the learning experience, and co-managing its product backlog. -In charge of User Testing, using a wide variety of tools. -Support of the Product team with the initial research (user interviews, focus groups, quantitative analysis), the definition of customer journeys and user flows. -Conducting ideation and creative workshops around new features and advocating design sprint techniques to solve UX issues.

UX Research Lead - London & Dublin (Jan-Nov 2017) Client: Bank of Ireland ----- Digital Design Lead - London & Dublin (Aug-Dec 2016) Client: Bank of Ireland ----- UX Strategist - London (Feb-July 2016) Creation of Capgemini UK's internal UX team ----- Product Designer - Paris, Backelite/Capgemini group (Feb 2014-Jan 2016) Clients: France Télévisions, Crédit Agricole, ING Direct

-Wireframing of main user flows, copy-writing and functional specifications for various clients, mostly in the news media and luxury goods industries. -Delivery planning and supervision of creative and development resources. -Managed client relationship and facilitated weekly meetings to report on the agency work and on product performance. -Coordination of international service providers (freelancers, developers, testers).

5-month contract at Cartier International headquarters: • Organized an international seminar about excellence in customer service for the top 50 sales representatives worldwide • Managed editorial projects for the Cartier worldwide intranet and created ad hoc retail sales challenges • Reported on the different strategic action plans of each market

6-month internship at Ogilvy & Mather Paris as an assistant for the IBM account • In charge of the creative adaptations and localisation of IBM ad campaigns (online banners, print/press and TV ads) for the French market • Coordinated roll-out of the ad campaigns with other IBM-Ogilvy teams worlwide • Reported on ads performance

6-month internship at MOËT-HENNESSY - DIAGEO France for a 10-brand portfolio of Single Malt Scotch Whiskies. • Organized the Diageo stand for Scotch Whiskies at different food events and festivals • Created several communication leaflets with a graphic designer • Renewed different sales kit to support the sales force • Reported about monthly sales with Nielsen software

Module on Concept Development in the field of Graphic Design