Dr. Stefano Valenza
Angestellt, Quality & Technical Services Manager, Valeo Service Italia S.p.A.
Santena, Italien
Werdegang
Berufserfahrung von Stefano Valenza
Bis heute 8 Jahre und 2 Monate, seit Mai 2016
Quality & Technical Services Manager
Valeo Service Italia S.p.A.
- Head of Quality and Technical Services departments in Valeo Service Adriatic Division for Italy, Greece and Balkans markets - Responsible for warranty processes and technicians activities - Responsible for supplier quality assurance and SQA Engineer activities - Non Quality Cost monitoring and reduction according to Valeo Service Group targets - Responsible for technical service promoters and activities - Technical hotline processes and related performance definition and monitoring
4 Jahre und 4 Monate, Feb. 2012 - Mai 2016
Technical Service Manager
Denso Thermal Systems S.p.A.
- Technical support and training manager - Product Quality manager - Warranty claims account - New products / suppliers technical validation - Fluorinated Greenhouse Gases Regulation project manager (Reg. CE 307/2008) - “Denso Service" workshop network development project manager - Workshop equipment catalog creating
9 Monate, Juni 2011 - Feb. 2012
Training Specialist
Iveco Spa
- Creation and delivery of training courses for customers, dealers and sales force, designed to identify and propose the most suitable vehicle with the appropriate arguments - Organization of Test Drive events dedicated to new vehicles and benchmarking vs. competitors
8 Jahre und 1 Monat, Mai 2003 - Mai 2011
Technical Service Specialist
Petronas Lubricants International
- Technical support to customers, dealers and sales managers related to automotive and industrial lubricants - Technical and commercial training delivery to customers, OEMs, workshops, sales managers and vocational schools - Cooperation with OEM partners in editing owner manuals and other publications related to recommended products - Management of field tests in cooperation with OEM partners aimed to approve new lubricants - Development and implementation of the online product application tool
1 Jahr und 10 Monate, Aug. 2001 - Mai 2003
Technical Writer
SIPAL S.p.A.
Consultant at the following companies: - March 2002 to May 2003 - ALENIA AERONAUTICA S.p.A. “EuroFighter 2000" Project - Editing of qualification documents related to Secondary Power System (S.P.S.), aimed to the authorization of test activities for development and pre-series aircrafts - August 2001 to March 2002 - TELECOM ITALIA LAB S.p.A. Implementation and updating of documents (user, installation, server and development manuals) concerning activation and monitoring of ADSL and SHDSL lines
Ausbildung von Stefano Valenza
6 Jahre, Sep. 1995 - Aug. 2001
Mechanical Engineering
Politecnico di Torino
Sprachen
Englisch
Fließend
Italienisch
Muttersprache
Französisch
Grundlagen