Stefan Wicht

Angestellt, Head of RSC in EMEA for the Diagnostics Business, Siemens Healthineers

Eschborn, Deutschland

Fähigkeiten und Kenntnisse

Cross-functional Team leadership
Customer Service Management
Service and Support Strategies
Service Operation based on ITIL
Project and Product Management

Werdegang

Berufserfahrung von Stefan Wicht

  • Bis heute 12 Jahre und 9 Monate, seit Okt. 2011

    Head of RSC in EMEA for the Diagnostics Business

    Siemens Healthineers

    Responsible for the operation and development of a Regional Support Center in EMEA with the goal to deliver incident Management Support to the Customer Support organization in Europe, Middle East and Africa. The primary goal is to deliver "Best-in-Class" reactive, proactive and interactive Incident Management Support across all Business Areas and product lines within Siemens Healthineers to Customers and service teams alike.

Ausbildung von Stefan Wicht

  • 2001 - 2004

    Technology Management

    Polytechnic University, NY

  • 1986 - 1990

    Nachrichtentechnik

    Fachhochschule Darmstadt-Dieburg

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

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