Srijeeta Chowdhury
Angestellt, Business Process Analyst, Tata Consultancy Services Ltd
India, Indien
Über mich
My appellation is Srijeeta Chowdhury. I have completed Bachelor of Arts in 2019 from the University of Calcutta. Currently, pursuing Master of Business Administration in Human Resources Management and Services from the Symbiosis Skills and Professional University. I have been a part of Wipro Limited as a Process Associate from 2019-2020. Later in 2020, I joined Amazon Development Center India Private Limited as a Senior Seller and Brand Support Associate and have been a part of the organisation till 2023. Currently working with Tata Consultancy Services as a Senior Process Associate. I have great management skills and customer service skills. I am an expert in the mail and chat process. Apart from it, I am very enthusiastic, quick learner, goal oriented person and very much passionate towards my work. Finally, I am a very hard worker as well as a smart worker.
Werdegang
Berufserfahrung von Srijeeta Chowdhury
Bis heute 9 Monate, seit Okt. 2023
Business Process Analyst
Tata Consultancy Services Ltd
Job profile: * Analyzing company processes for delays, obstructions, and weaknesses. * Servicing and maintaining production equipment. * Troubleshooting processing issues. * Ensuring production processes adhere to safety and quality regulations. * Responsible for gathering all business process analyst reports and creating a summary report for management. * Assisting in creating quarterly business process analysis presentation that was given directly to management.
3 Jahre und 2 Monate, Juli 2020 - Aug. 2023
Senior Selling Partner Support
Amazon Development Centre (India) Pvt Ltd
Job profile: •Being responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. •Having immediate distinct effect on the experience of customers of Amazon, making strong records of customer focus a high standard of the role. •Addressing chronic system issues, providing process improvements, developing internal documentation, and contributing to a team environment, all while adhering to service level agreements.
7 Monate, Aug. 2019 - Feb. 2020
Process Analyst
Wipro Ltd.
Job profile: •Reviewing the medical insurance claims of the United States. •Solving queries of the healthcare professionals. •Giving elaborated description of the policies. •Having records of the patients.