Roy Vranken
Angestellt, Director Global Channel and Alliance, Akibia B.V.
Veenendaal, Niederlande
Werdegang
Berufserfahrung von Roy Vranken
Bis heute 19 Jahre und 3 Monate, seit Apr. 2005
Director Global Channel and Alliance
Akibia B.V.
As a Management Team member responsible for strategic (alliance and channel) customers accross Europe. These customers together make 80% of the European turnover. Responsibilities are a.o. - pre-sales advice to customers and Sales - managing the implementation of new contracts and customers - optimizing service levels and processes at the customer side, aimed at reducing costs and giving the delivery organization more visibility - improving internal quality and procedures
3 Jahre und 1 Monat, Apr. 2002 - Apr. 2005
Director of Operations
Akibia B.V.
Responsible for the management of the following departments: - Customer Care (Customer Support and Technical Support) - Logistics (warehousing and distribution) - Service Planning (third party contract management) - Education - Quality (reporting and process improvements) In total managed a group of about 10 people.
2 Jahre und 4 Monate, Jan. 2000 - Apr. 2002
Manager Customer Support
Akibia B.V.
3 Jahre und 7 Monate, Juni 1996 - Dez. 1999
Service Representative
Digital Equipment (HP / Compaq)
Ausbildung von Roy Vranken
5 Jahre und 1 Monat, Aug. 1991 - Aug. 1996
Bedrijfscommunicatie
Radboud Universiteit Nijmegen
Internationale Bedrijfscommunicatie (Engels/Frans)
Sprachen
Deutsch
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Englisch
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Spanisch
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Französisch
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Niederländisch
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