Paul Cramer

Berufserfahrung von Paul Cramer

• Bis heute 15 Jahre und 6 Monate, seit Jan. 2009

  Systems Administrator

  CSC

  FAA ARTCC – TMA Administrator 01/2009 – 04/2009 Computer Sciences Corporation Newtown , PA Provide support, install, configure and administer both the Support and Operational strings of the Traffic Management Advisor Software and integrate with the daily operations of the FAA Regional Air Traffic Management Unit. Migrate and incorporate any new adaptations, patches, and upgrades to the system. Troubleshoot, Monitor and provide performance data as necessary to ensure optimum availability and perf

• 7 Jahre und 2 Monate, Sep. 2001 - Okt. 2008

  Systems Analyst

  JEA

  Network Operation Center - System Analyst 05/2008 – 10/2008 Jacksonville Electric Authority Jacksonville, Florida Provided Incident and Problem Management for the JEA Infrastructure through the use of Computer Associates Unicenter (Spectrum, EHealth, and USD). Identified all failing processes in the Oracle Customer Care and Billing System (CC&B) Batch Jobs and assisted in cutting errors by fifteen percent. Helped coordinate efforts to provide an overall systems availability in the last quarter