Nikhil Pagar

Technical Support Specialist with over 7+ years of experience in technical support and customer service. Expert in providing Level-2 application support, managing internal monitoring tools, and creating self- service support resources. Achievements include increasing overall efficiency by 40% through proactive issue identification and resolution, achieving personal targets consistently, and leading a team to improve technical skills by 25%. Seeking a Technical Support position at a company where I can apply my technical support and customer service skills to enhance customer satisfaction and support company objectives.