Keir Woolhouse
Angestellt, Director of Sales, Silver Lining Solutions
Nottingham, Vereinigtes Königreich
Werdegang
Berufserfahrung von Keir Woolhouse
Bis heute 12 Jahre und 5 Monate, seit Feb. 2012
Director of Sales
Silver Lining Solutions
3 Jahre, März 2009 - Feb. 2012
VP & General Manager, EMEA
GMT Europe Ltd
Focusing on the Financial Services sector.
9 Monate, Juni 2008 - Feb. 2009
Senior Sales Executive
Smart Analytics trading as numéro
Responsible for managing numéro’s relationship with one of its most important clients, Experian. Also tasked with targeting new sectors and prospecting for new clients utilising a strategic, consultative sales approach at "C" and senior management level. numéro is a niche provider of multichannel Customer Interaction/Experience Management (CIM/CEM) software solutions. Made redundant as the result of a company cash-flow crisis due to the "Credit Crunch".
1 Jahr und 8 Monate, Okt. 2006 - Mai 2008
Sales Director
Verint Consulting
Member of the senior Management Team, reporting directly to the Managing Director with sole responsibility for all aspects of the consultancy’s direct and indirect sales channels and marketing function. Promoted to Sales Director. CM Insight was the UK’s leading provider of specialist Customer Management (including contact centre) consultancy.
1 Jahr und 1 Monat, Okt. 2005 - Okt. 2006
Sales Director & Business Development Director
Direct Dialogue & Port@l
Responsible for (high value and complex) sale of sister companies’ propositions at senior management/board level to predominantly blue-chip clients. Port@l - a niche provider of innovative capacity management solutions. The UK’s leading player in the provision of hosted contact centres and other flexible building solutions.
3 Jahre und 2 Monate, Sep. 2002 - Okt. 2005
National Sales & Marketing Manager
Bosch Communication Center (UK)
Recruited by German blue chip multinational to launch Bosch’s contact centre outsourcing operation in the UK (integral to its multi-site European strategy). Secured £200k Regional Development Assistance package; negotiated with ICT vendors and recruitment agencies, etc. in order to bring operation into service on time and on budget. Simultaneously responsible for the sales process; initially on own then recruiting a Sales Executive.
8 Monate, Jan. 2002 - Aug. 2002
Regional Sales Manager (England)
Response Handling Ltd (RHL)
Sole responsibility for extending the company’s customer base within England. Generation of leads. Sale of outsourcing solutions including multimedia contact centre and fulfilment services at board and senior management level across all sectors. Liaison with trade and government bodies. Joint management of office-based sales support team.
2 Jahre und 3 Monate, Sep. 1999 - Nov. 2001
Airline Sales Director
Flight Directors Scheduled Services Ltd
Having (whilst at BT) originally conceived and established a Joint Venture between BT Travel & Transportation Sector and Flight Directors, subsequently recruited as direct report to the Board with responsibility for marketing and selling OSP solutions to global scheduled airlines. Notable wins included United Airlines, Aer Lingus, SAS and Ryanair. Grew business from scratch to £1.5M pa – made redundant as a result of 9/11 terrorist attacks.
5 Monate, Mai 1999 - Sep. 1999
Global Account Manager
AT&T Global Markets Europe
Responsible for the management of AT&T customers in Europe including Hertz, General Motors and Credit Suisse First Boston. Specifically, developing a migration plan for the transition of customers from AT&T Unisource to the AT&T/BT “CoNcert” Global Venture. Made an offer that couldn’t be refused (see Flight Directors).
7 Jahre und 9 Monate, Sep. 1991 - Mai 1999
Senior Account Manager
BT
Initially recruited via the BT Graduate Recruitment Programme and trained as a Data Sales Specialist. Airlines Team Leader. Responsible for team, supporting 93 airline and related accounts (including Flight Directors Scheduled Services Ltd (see above)). Tasked with defending and growing UK revenue and development of global voice and data opportunities.
Ausbildung von Keir Woolhouse
3 Jahre und 10 Monate, Sep. 1987 - Juni 1991
Technology & Management Science
University of Bradford
Corporate Strategy
Sprachen
Englisch
-