Goran Žužul

Suche eine passende Stelle oder Kooperation in einem Projekt, Freelancing and Education in IT Engineering

Participate in maintenance and proactive improvements of performance and availability of company-wide, business-critical Exchange environment. Troubleshoot and investigate Windows System and application breakdowns. Assist the implementation of operation-related projects. Assist Helpdesk in incident management ticket resolution.

Managing the infrastructure and IT support for different Companies ( DKSH, Bombardier, RITRO-Zug). Running mixed IT environments based on windows 2000, windows XP, Windows Vista and Windows 7 Operation systems. Supporting TCP/IP and connectivity problem, Carrying out 1st and 2nd level support for all PC Hardware and software.Act as the customer Single Point of Contact (SPOC).

Server support included, server installations, domain changes, back-up control and back up restore, account administration, server problems troubleshooting and control of printer services. Managing the infrastructure and IT support for 50 users, supporting a variety of medical departments, running mixed IT environments based on windows 2000, windows XP, Windows Vista and Windows 7 Operation systems.

Carrying out 1st and 2nd level support for all PC Hardware and software problems: -mainstream applications (MS Office, Outlook) and UBS Core systems. Pickett support on Server and user sites. Server support included, server installations, domain changes, back-up control and back up restore, account administration, server problems troubleshooting and control of printer services.