GRAZI COSTA

Marketing Collateral and Translation.

Sanctions & Anti-Money Laundering process improvement of the standard operating procedures. Testing, reporting & monitoring of peer-to-peer (P2P) mobile money services of global reach such as: whatsapp payments, Instagram shopping and Messenger Payments. Creating, updating ‘How-to guide’ process documentation and workflows for operational efficiency. Training analysts in Dublin and Bangalore on various tasks and daily systems. Acting as a POC for Dublin, Bangalore.

Monetary transactions monitoring (P2P) in order to detect if potential financial crimes (AML) exists, reviewing documentation (KYC), investigation into Politically Exposed Person (PEP). Processing the initial and ongoing daily screening for Sanctions/PEPs and investigating potential hard matches.

Gained first practical working experience in a start-up environment. responsible for website optimization, recruiting usability test participants in Brazil and development of marketing activities. Responsible for content Creation/Translation from English into Portuguese.

Front store assistant, event host.

Daily operations assisting with photographing, editing and optimizing product images. Product categorization, tagging and uploading products online.

- Created content for Education in Ireland Blog showcasing the academic and cultural experience of studying in Ireland to engage, inform and motivate prospective students.

- Created an online survey to assess Customer’s satisfaction throughout the Europe & LATAM. - Contacted existing customers in LATAM and EMEA by phone and by email to gain a deep understanding of their experience with the software. - Collected, analysed data and formulated reports to assist the Academic Team to redesign its marketing strategies. - Translated promotional and educational materials from Spanish into BR Portuguese and from English into BR Portuguese.

Collaborated with an article.

Designing of all online/offline marketing communications such as: posters, flyers, brochures, magazines, newspapers, presentations, books and e-books and, content creation and management and updating of the social media.

Social Media Strategy & PR, Digital Marketing, Integrated Marketing Communications, Brand, Management, Services Marketing, Marketing Metrics

Copywriting, Writing for Digital Media, Graphic Arts, Media and; Interactivity, Audiovisual Production, Communication, Aesthetics; Culture, Semiotics,