Frederico do Valle

* Managed multiple projects (8-10 people) to support the launch of leading Private Bank's first consolidated client reporting solution for USA clients * Responsible for turnaround of a highly critical project that was severely behind schedule, requiring a close partnership with business stakeholders to accelerate requirements definition, technical design, testing, and successful implementation

Vice President, Global Internet Strategy * Established a business partnership between the Private Bank and Corporate Bank to provide highly specialized services to UHNW families (partnership generated a sales pipeline of approximately $5 Billion of new AUM for Citi within the first 6 months) * Managed the design, implementation and ongoing strategy for the Bank’s first website targeting high net worth clients in the United States, Latin America, Asia Pacific, and European markets in 7 languages

e-Services Group * Planned, launched, and managed the Bank’s first portfolio reporting website for high net worth Latin American clients. Managed the marketing and communication for new product launches and enhancements * Developed training materials, negotiated with external vendors to deliver online and offline materials on time and within budget, and delivered training to over 400 employees in the U.S., Brazil, Mexico, Chile, Argentina, Venezuela, Peru, and the Bahamas

Business Management Associate * Recipient of the “Global Citibank Private Bank Teamwork Award - 1999” for the successful implementation of the first global account consolidation and analysis system in Latin America. * Training and implementation of Citigroup’s first global Customer Relationship Management (CRM) system, with focus on Latin America. Data conversion/migration processes and the classroom training of over 400 Latin America staff members in the U.S., Brazil, Argentina, Chile

Developed and applied computer assisted simulations to assess the Bank’s portfolio risk (VAR). Projects required extensive use of statistical analysis and scenario modeling tools

Business Process Improvement Team - * Worked with upper management on numerous high-priority, global reengineering projects such as creation of consolidated client portfolio reports and client segmentation strategy * Responsibilities included strategic planning, advanced business process mapping, requirement definition, and database design