Elisabeth Crusson

Berufserfahrung von Elisabeth Crusson

• Bis heute 12 Jahre und 2 Monate, seit Mai 2012

  marketing consultant

  Soft Landing

  • Branding and sponsorship strategy for the school and the educational materials, • Organization of monthly language events and larger events (50+ guests) for product launch. • Development and management of digital media: MailChimp, SurveyMonkey, Webpage. Use of Hootsuite for the management of social media: Facebook, Twitter, LinkedIn, Xing. • Teamwork development: Meetings and learning programs.

• 11 Monate, Juli 2010 - Mai 2011

  E-marketing Consultant

  Surevolution

  Comprehensive research and selection of online blogs and web communities to build future partnerships. Improvement of the marketing presence and branding strategy in social medias. Management of Facebook, Twitter, Constant Contact.

• 8 Monate, Jan. 2005 - Aug. 2005

  Diversity Consultant

  IEMD

  • Support in the creation of a new EU approved program called TEMPORA: A resource center focused on the recommendation of customized work/life balance policies for Businesses, Unions and Institutions. • Intense networking with NGO and Labor Unions: Development and consolidation of long lasting partnerships. • Commercial presentation promoting the implementation of work/life balance policies as a business strategy.

• 10 Monate, Aug. 2003 - Mai 2004

  Vendor and Communication Manager

  Hewlett-Packard

  • Management of 3 different IT contractor companies, representing around 160 employees. Contracts and SLA, billing, quality control, escalation management, outsourcing strategy, internal and external communication. • Significant improvement of inter-communication with vendors; • Consolidation of vendor structure at Barcelona, Call for proposal in collaboration with purchasing and legal departments. A new vendor structure in place within the first year

• 1 Jahr, Sep. 2002 - Aug. 2003

  Operations and Quality Manager

  SOITSA

  • Supervision of the technical support activity (24/7 coverage) for HP in more than 20 countries. Management of a team of 60+ technical professionals. Reporting to HP on both service quality and financial levels. • Personal coaching and definition of general communication guidelines. • Optimization of the relationship with the client through stronger communication and closer collaboration with the HP Management. Hired by HP for a position of vendor manager 1 year after working with them as a supplier.

• 2 Jahre und 10 Monate, Nov. 1999 - Aug. 2002

  IT Project Manager

  Hewlett-Packard

  • Management of international order fulfillment projects: Design and optimization of service delivery processes, with focus on standardization and automation. Implementation and follow-up in all HP European sites. • Successful alignment of the local structure (practical and diverse on-site needs) • The most challenging project ended up being very successful with all European sites integrated and fully operational in time.