Craig Clarke
Angestellt, Account Manager, HH Global
Düsseldorf, Deutschland
Werdegang
Berufserfahrung von Craig Clarke
• Deliver marketing communications (marcom) materials for Douglas (international perfumery chain) as a new client recently onboarded. • Print, POS & promotional merchandise projects with a project spend ranging from 5k - 70k (EUR). • Responsible for organising the international order windows for seasonal campaigns and tracking orders (project spend over 1 million). • Supporting additionally with administration and organising projects from other colleagues.
10 Monate, März 2020 - Dez. 2020
Account Manager
ASL Global
Responsible for print/promotional merchandise projects for Coca-Cola (CCHBC)
• Solely responsible for all print projects for Coca Cola (CCEP) • Communicate with suppliers for queries and quotes • Process requests/prepare offers/document specs/project cost overview • Optimise and create new processes to improve current situation
• Initiate projects to help improve processes used within Sales department • Create cold email campaigns in HubSpot • Track progress of campaigns before sending leads/replies to sales • Support Lead Managers (UK/DACH/FR/ES/IT/NL) if needed for cover/additional help • Create ideas and video treatments for other teams to use in campaigns
• Qualify inbound and outbound leads from other sources (Datanyze, HubSpot, external agencies) • Create cold email campaigns in HubSpot • Track progress of campaigns before sending leads/replies to sales • Responsible for UK trade fair leads (placing in Salesforce and distributing) • Support markets if needed for cover or additional help • Create ideas and video treatments for UK market to use in campaigns • Support UK sales team with ideas for marketing material and other campaign suggestions
1 Jahr und 8 Monate, Feb. 2016 - Sep. 2017
International agency, partnerships and lead management
Trusted Shops GmbH• Help the Lead Management team with projects and tasks (UK/DE) • Help the Partner Management team with organsiational tasks/administration • Responsible for the "Auszahlungsliste" for affiliates • Responsible for the affiliate system (Post Affiliate Pro) - changes, additions, etc. • Check over documents, texts and items before publishing • Translate small texts from German to English
• Warming up filtered leads to close • Arrange appointments regarding follow-ups • Attend e-commerce exhibitions in a sales/business development capacity • Understand customers’ needs in order for them to gain the most out of Trusted Shops • Check over documents, texts and items before publishing • Translate small texts from German to English
• Solely responsible for customer service of all UK accounts; including SMEs & Key Accounts • Successfully execute processes in order to retain customers at point of contract renewal • Manage the transition of Accounts as a result of an acquisition • Follow-up on outstanding payments • On-board new accounts post contract exchange • Understand customers’ needs in order for them to gain the most out of the Trusted Shops solution and tailor the integration process to meet these needs.
• Worked towards increasing brand awareness (market penetration) by selling the TS package • Upselling task to current client base • Attended e-commerce exhibitions in a sales/business development capacity
Corporate Communications
10 Monate, Okt. 2008 - Juli 2009
Market Researcher
ICM Research
1 Jahr und 6 Monate, Juli 2007 - Dez. 2008
General Assistant
Screwfix
Ausbildung von Craig Clarke
3 Jahre und 10 Monate, Sep. 2009 - Juni 2013
Business
Sheffield Hallam University
Sprachen
Englisch
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Deutsch
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