Ing. Blaise Uwaforo

scanning & packaging of incoming and out going parcels - Giving weekly and daily report of goods and services

• Revolutionized PC installation processes, implementing customized deployment strategies that reduced setup time by 25%. Pioneered advanced troubleshooting methodologies • Introduced personalized training modules to empower users in troubleshooting common problems independently, fostering a self-reliant user community. • Championed CRM optimization initiatives, integrating agile methodologies to enhance user experience

Engaged in proactive initiation of outbound calls and managed high volume of incoming calls. Provided comprehensive customer support throguh email and phone communication, addressing inquiries, resolving issues and ensuring positive customer expereince. Led team of sales professionals, providing guidance, training, and support, monitoring performance and implementing performance metrics to ensure sales targets are met.

Handled multiple Pc installation and troubleshooting of Decoders - Engaged in external and Internal field work activities - Tracking and installation of satelite Dish

Completing a 1-year intensive training, including Python Basics, Database, Django Rest framework, API & AWS Cloud services. - Completing a group final project on IMDB database and displaying . Built a blog application using Django framework. - Built an Employee Payroll Management using Vscode, Python, DRF, Cloud. - Taking German lessons during the course to improve grammar and spoken language.