Arthur Poghosyan

• Planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. Performing detailed technical analysis of current systems’ functionality, operation and configuration. • Installing, supporting and maintaining new server hardware and software infrastructure • Develops, maintains, and monitors procedures for all server backups • Monitors, plans, and coordinates the distribution of client/server software and service packs

• Active member of TAC (Technical Assistance Centre) TSMC-support’s team providing operational IP network support for business customers • Performing detailed technical analysis of current systems’ functionality, operation and configuration • Implementing company’s know-how and up-to-date knowledge of business and industry needs, including customer focus and serving the needs of the end user, as well as the technical demands. • In everyday basis using excellent communication skills (particularly the abilit

• Installing, supporting and maintaining new server hardware and software infrastructure • Support, maintenance and outsourcing field engineering for company’s LMDS Wireless Network infrastructure. • Managing email, anti SPAM and virus protection • Setting up user accounts, permissions and passwords • Suggesting and providing IT solutions to business and management problems

• Assists in planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications • Develops, maintains, and monitors procedures for all server backups • Monitors, plans, and coordinates the distribution of client/server software and service packs • Perform on-site and remote technical assistance

• Working closely and assisting IT project managers, database programmers and web developers. • Establishing the needs of users and monitoring user access and security • Database upgrade, server migration scripting SQL statements • Ensuring that storage, archiving, backup and recovery procedures are functioning correctly

Information technogies