Appu Chaitram Muraleedharan

Investigate and resolve customer inquiries and complaints in an empathetic manner****Promtly response to inquiries and requests from prospective customers**Strong leader of customer support staff**Trainning staffs on operating procedures and company services****Developing highly empathetic client relationship and earned a reputation for exceeding service standard goals**Maintaining up-to-date knowledge of product and service changes

Airport Policy, Controlling Airlines and Airports, Simulation Game, Leadership, Financial Management, Financial Accounting, Management and cost accounting, Service Operations, Applied statistics, Economic Policy and Strategic planning.

Control system, Inertial and GNSS system and their integration, CATIA, Aerodynamics, Avionics data buses, Aircraft performance, Stability and control systems and System developement and life cycle models

Total quality management, Control systems, Electric drives and controls, Principles of management, Aerodynamics, Fluid mechanics, solid mechanics, Avionics, Aircraft general engineering and maintenance and Rocket ad missiles