Anouk Chiche

Angestellt, Business Analyst, Process First

Paris, Frankreich

Fähigkeiten und Kenntnisse

Team Management
Organization
Information Systems
CRM implementations
Recruitment
Teamwork
Business process management
System Deployment
Management

Werdegang

Berufserfahrung von Anouk Chiche

  • Bis heute 5 Jahre und 4 Monate, seit März 2019

    Business Analyst

    Process First

  • 1 Jahr und 4 Monate, Sep. 2017 - Dez. 2018

    Project Manager

    Non Profit Organizaion

    Coordinate and organize efficiently the Administration and Finance of the association.

  • 6 Monate, Jan. 2018 - Juni 2018

    Chargée de Mission

    CDME

    Prospection to inform middle sized companies about the possibility of hiring on a part time basis highly experienced managers.

  • 7 Monate, Apr. 2016 - Okt. 2016

    Sales Support Manager Europe

    Krauthammer International

    - Management of 20 administrative and sales assistants based in Paris, Lyon, Brussels and Madrid.

  • 14 Jahre und 3 Monate, Juni 2001 - Aug. 2015

    International Sales-Administration & Operations Manager

    Murex

    - Management of invoicing and cash collection (turnover 2001: 43 M€, 2015: 400 M€). - Management of maintenance, license and services contracts. - Manager of 6 sales-administrators (5 in Paris and 1 in New York) & Recruiting of 15 sales-administrators. - Reporting for Executive Management Committee. - Implementing of a performance related pay scheme for Business Developers based on invoicing. - Sales forecast. - Annual budgets. - Implementation of an ERP & CRM PeopleSoft (Oracle).

  • 8 Monate, Nov. 2000 - Juni 2001

    Sales Administration Manager for Europe

    Interliant

    - Creation of the Sales-Administration Department in Europe. - Implementation of CRM (Onyx). - Transfer of the activity to Cegetel after the disinvestment of the company in the region.

  • 2 Jahre und 5 Monate, Juli 1998 - Nov. 2000

    Sales Administration Manager

    Circea

    - Trigger the invoicing (license, maintenance and service) in cooperation with the Accounting Department. - Creation of a follow-up system of the maintenance for the Sales and Finance Departments. - Monthly reporting for the Holding Company.

  • 7 Jahre und 9 Monate, Okt. 1990 - Juni 1998

    Sales Manager for the Tour Operator Business Europe

    Domaines du Soleil

    - Participation on internet site creation. - Creation of allotment system of apartment rentals on Excel.

  • 5 Monate, Juni 1990 - Okt. 1990

    Reservations Manager

    France Accueil

    - Interface between the reservation center and the independent hotels in France.

  • 1 Jahr und 5 Monate, Feb. 1989 - Juni 1990

    Manager of Client Desk

    Europcar

    - Service for Business Customers at the Paris railway station « Gare de Lyon ». - Automobile fleet management. - Daily reporting on turnover.

  • 6 Monate, Juli 1988 - Dez. 1988

    Creation and Management of a Travel Agengy

    Der Weisse Laden

    - Inauguration of the agency. - Communication radios and local papers. - Training of a travel agent. - In charge of all financial transactions.

Ausbildung von Anouk Chiche

  • Bis heute

    Tourism Diploma - Reiseverkehrskauffrau

    IHK MÜNCHEN

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Französisch

    Fließend

  • Italienisch

    Grundlagen

Interessen

Singing

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