Andrea Vago
Angestellt, Customer Operations Account Rep., IBM
Dublin, Irland
Werdegang
Berufserfahrung von Andrea Vago
The Fulfillment Professional is one of the primary interfaces of IBM and our software channel customers. It is a customer relationship-oriented job, acting as a point of contact into the fulfilment process. This may include order Management, contract management.
1 Jahr und 11 Monate, Nov. 2005 - Sep. 2007
Reservation Sales Agent, Stand-in Team Leader
Hertz European Service Centre Ltd, Dublin, Ireland
Handling of all incoming customer calls Handling all customer special requests, e.g. car replacements, deliveries Providing email and fax confirmations Providing on the job training for new team members, e.g. let them listen into calls Organising team meetings, e.g. booking meeting rooms
Handling all incoming calls Handling all correspondence with business partners Organising meetings, e.g. providing material for meetings, booking locations for meetings Preparing PowerPoint presentations Planning all business trips, e.g. booking flights, hotels and renting cars
Ausbildung von Andrea Vago
2003 - 2005
Bilingual Secretary (English and French),
Didactica Berufsfachschule, Berlin, Germany
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
Französisch
Grundlagen
Ungarisch
Grundlagen