Ahmed Elbaz

Worked in NSN Radio Access department for both 2G and 3G networks and performed the following tasks: - Commissioned and integrated BSCs, RNCs and TCSMs - Performed software upgrades and downgrades for both online and offline modes -Performed capacity and hardware upgrades for live nodes -Provided first level technical support for customer request cases with determination of the need for technical escalation to next level support.

Worked in different Business lines in the global services business unit four months per rotation. Working in 3G radio department, Network Planning and Optimization • Investigated daily worst performing Cells and provided solutions to enhance performance KPIs. Working in transmission department, NI and Care Services • Commissioned and Integrated several transmission nodes (hiT7070 , hiT7080 and hiT7035) • Performed software upgrade of hiT7070 in a live ring.